Frequently Asked Questions

Services

We offer a range of services for managing rental properties including marketing, tenant screening, lease agreements, rent collection, maintenance, and responding to tenant inquiries. We also provide regular financial reporting and periodic visual inspections.

Our fees vary depending on the services and number of units, but typically are a percentage of the monthly rent collected. Finding a tenant is generally the amount of 1 month’s rent.

Yes, we offer periodic visual inspections to ensure proper maintenance and tenant compliance with lease agreements. Inspections help identify potential maintenance issues or repairs before they become more expensive.

We offer comprehensive maintenance and repair services that include periodic inspections, emergency repairs, and routine maintenance tasks. We also contract out some services such as snow removal.

We handle rent collection and evictions according to local laws and regulations. We work closely with tenants and follow the legal process set out by the Ontario Tenant and Landlord Board for eviction.

We provide regular financial reports that include rent collection, expenses, maintenance and repair costs, and other relevant financial information.

Yes, we offer flexible packages that allow landlords to select only the services they need, including tenant placement and ongoing monthly property management.

We work closely with landlords and tenants to ensure rental agreements are renewed in a timely and efficient manner. We conduct a thorough inspection of the property when tenants are moving out.

We provide regular updates on the status of rental properties and tenants, detailed financial reports, and prompt responses to inquiries or concerns.

We manage various types of rental properties, including single-family homes, apartments, condominiums, and multi-family properties. Own a few properties? Contact us to get a custom quote

Property Management

Our monthly property management program includes rent collection, property inspections, maintenance coordination, financial reporting, tenant communication, and lease renewal/termination assistance.

We utilize a multi-faceted approach to market your rental property, including listing it on popular rental websites, leveraging social media platforms, and promoting it through our own website. Our goal is to reach a wide audience of prospective tenants and minimize vacancies.

We provide a secure and convenient payment system for tenants to submit their rent. Pre-Authorized Debit has been growing in popularity because of it’s convenience. We track rental payments closely and promptly address any late or missed payments. Our streamlined process helps ensure consistent and reliable income for property owners.

We periodic property inspections to assess its condition and ensure lease compliance. The frequency of inspections may vary based on the service agreement, but typically, we perform them annually or at bi-annuals to identify maintenance needs and address any lease violations.

When tenants submit maintenance requests, we promptly respond and coordinate the necessary repairs. We have a network of qualified contractors and service providers to ensure that the repairs are done efficiently and to the property owner’s satisfaction.

We offer comprehensive financial reports on a monthly basis through our property owner portal. These reports detail the income and expenses related to the property, including rental income, maintenance costs, and any other relevant financial transactions. They provide property owners with a clear overview of their investment’s performance.

We act as the primary point of contact for tenants, promptly addressing their inquiries, concerns, and requests. We strive to provide excellent customer service and maintain positive tenant relations, ensuring a comfortable and harmonious rental experience.

Absolutely! We help property owners with lease renewals by evaluating rental market conditions, negotiating lease terms, and facilitating smooth transitions. In the event of tenant turnover, we guide property owners through the necessary steps to minimize vacancies and find new qualified tenants.

Our tenant screening process includes such things as verifying employment and income, conducting background and credit checks, and checking references from previous landlords. We aim to identify qualified tenants who will responsibly care for the property and fulfill their lease obligations.

Our property management services take the burden off your shoulders, handling various tasks such as rent collection, maintenance coordination, and lease management. We aim to maximize your rental income while ensuring a stress-free rental experience.

We have a network of trusted contractors and service providers who promptly address maintenance and repair requests from tenants. We ensure that all work is carried out to the highest standard while keeping you informed throughout the process.

Absolutely! While we handle the day-to-day management tasks, we value your input as the property owner. We keep you informed about important matters, seek your approval for significant decisions, and welcome your feedback and suggestions.

We have a 24/7 emergency response team that works with trusted service providers to handle urgent maintenance and repair issues outside of regular business hours.

Tenant Placement Service

Our tenant screening process involves verifying employment and income, conducting thorough background and credit checks, and checking references from previous landlords. We strive to place qualified tenants who will respect your property and fulfill their lease obligations.

We utilize a multi-faceted approach to market your rental property, including listing it on popular rental websites, leveraging social media platforms, and promoting it through our own website. Our goal is to reach a wide audience of prospective tenants and minimize vacancies. We can also offer MLS listings providing exposure on local MLS and Realtor.ca Contact us to learn more. 

We provide a secure and convenient payment system for tenants to submit their rent. Pre-Authorized Debit has been growing in popularity because of it’s convenience. We track rental payments closely and promptly address any late or missed payments. Our streamlined process helps ensure consistent and reliable income for property owners.

We periodic property inspections to assess its condition and ensure lease compliance. The frequency of inspections may vary based on the service agreement, but typically, we perform them annually or at bi-annuals to identify maintenance needs and address any lease violations.

When tenants submit maintenance requests, we promptly respond and coordinate the necessary repairs. We have a network of qualified contractors and service providers to ensure that the repairs are done efficiently and to the property owner’s satisfaction.

We offer comprehensive financial reports on a monthly basis through our property owner portal. These reports detail the income and expenses related to the property, including rental income, maintenance costs, and any other relevant financial transactions. They provide property owners with a clear overview of their investment’s performance.

We act as the primary point of contact for tenants, promptly addressing their inquiries, concerns, and requests. We strive to provide excellent customer service and maintain positive tenant relations, ensuring a comfortable and harmonious rental experience.

Absolutely! We help property owners with lease renewals by evaluating rental market conditions, negotiating lease terms, and facilitating smooth transitions. In the event of tenant turnover, we guide property owners through the necessary steps to minimize vacancies and find new qualified tenants.

Our tenant screening process includes such things as verifying employment and income, conducting background and credit checks, and checking references from previous landlords. We aim to identify qualified tenants who will responsibly care for the property and fulfill their lease obligations.

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